Latest technical guides will help you improve accessibility for everyone:
- Technical guide on Procurement of accessible goods
- Technical guide on Procurement of accessible services
- Technical guide on Design and delivery of accessible programs and services
These guides are designed to support everyday decisions and long-term planning. They provide clear, expert-informed, and research-based guidance advice you can put into practice right away. They can help you:
- Remove barriers that limit participation for people with disabilities
- Design services and operations that are fair, inclusive, and user-friendly for everyone
Use these guides to make accessibility a consistent and visible part of everything you deliver.
Accessible procurement guides
2 new accessible procurement guides focus on reducing barriers for people with disabilities when goods and services are acquired. Developed in collaboration with Public Services and Procurement Canada, they support anyone involved in procurement, including business owners.
- Technical guide on Procurement of accessible goods
- Technical guide on Procurement of accessible services
Use them to strengthen accessibility in:
- Defining procurement requirements
- Selecting accessible goods or services
- Ensuring accessibility is maintained after delivery
Accessible programs and services guide
This guide helps organizations design and deliver programs and services that meet the diverse needs of Canadians.
It includes practical guidance on:
- Understanding and anticipating user needs
- Improving service delivery and customer interactions
- Adapting policies and procedures to remove barriers
This guidance is aimed at creating inclusive experiences from the start.
Explore and share
Accessibility Standards Canada provides free, high-quality tools and guidance, like the technical guides above. These resources can help you:
- identify and remove accessibility barriers
- build more inclusive workplaces, programs, and services
All our resources are grouped into two databases. Help us expand their reach by adding links on your website and sharing them within your organization and networks.
Together, we can help build a barrier-free Canada.
Accessibility Standards Canada