Our priority is the health and wellness of employees and the people of Ontario. As such, this position may involve working from home for part of the duration of this position. The WSIB model mixes working from home, office and field.
About the Workplace Safety and Insurance Board (WSIB)
We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca.
At the WSIB, you’ll have the opportunity to:
- explore many career paths and follow your passion
- continuously learn and grow professionally
- be recognized for the great work you do
- participate in programs that support your health and wellbeing
You’ll also receive a competitive salary, along with a comprehensive benefit package and defined benefit pension plan.
Bilingual designated roles- You may be eligible to receive a language bonus payment.
Position Title: Specialist, Return-to-Work Program (Hybrid)
Starting salary: $88,032.00
Recruiting for current and future Bilingual vacancies in the following locations: Thunder Bay
The successful incumbent must have the ability to provide their own transportation and travel extensively within the geographic area.
Key Accountabilities and Responsibilities:
- Facilitate RTW by educating workplace parties on RTW principles and best practices, the benefits of RTW and services available, the return to work process, the employer’s and worker’s rights and obligations under the Workplace Safety & Insurance Act and relevant policies and procedures as well as available resources.
- Identify, clarify and resolve issues relevant to the RTW process and any other matters that present barriers to RTW or are pertinent to the case.
- Conduct a thorough review of the pre-injury and alternate job duties in relation to the worker’s injury/illness to determine and communicate recommendations on suitability, accommodation and re-employment.
- Develop and communicate collaborative RTW plans that will achieve and sustain RTW; utilize alternative dispute resolution skills including negotiating, facilitating, identifying issues and exploring options, and creating solutions to address issues and barriers to RTW.
Professional Requirements and Qualifications:
- Bachelor’s degree and 4-5 years of related work experience, with 2+ years’ experience in developing return to work plans and alternative dispute resolution.
- Demonstrated critical thinking, problem solving, and analytical skills to assess jobs for suitability and making recommendations for accommodations when required.
- Sound knowledge of WSI Act and policies, Occupational Health and Safety Act and regulations, FIPPA and privacy guidelines, OHRC (Ontario Human Rights Code) and/or other related legislation, Accessibility for Ontarians with Disabilities Act and Employment Standards Act
- Demonstrated knowledge of Alternative Dispute Resolution skills, including influencing, negotiating, facilitating and identifying issues to develop options and solutions to business issues
- Strong communication and interpersonal skills to develop professional and responsive working relationships with customers to achieve business outcomes
- Results-driven approach and strong time management skills to effectively work under pressure in a high-volume environment to drive RTW with limited information
- Proficiency with Windows and MS Office programs
Our commitment to equity, diversity and inclusion
We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.
The WSIB is committed to being accessible and inclusive, and following barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please let us know when we contact you and we will work with you to meet your needs.
Disclosing conflicts of interest
As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at email@example.com.
We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at firstname.lastname@example.org. The Privacy Office cannot provide information about the status of your application.
As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.
To apply for this position, please submit your application by the closing date on the WSIB career portal: https://www.wsib.ca/en/careers