Case Manager (Rehabilitation)
About the job
Key Role Responsibilities
• Coordinates and conducts participant-centered Rehabilitation Services
• Coordinates and implements effective rehabilitation services to improve Participant’s function in the six functional areas and reduce/eliminate the barriers to re-establishment
• Acts as the service integrator, collaborating equally with medical, psycho-social and vocational RSPs delivering services to Participants
• Ensures RSPs have full understanding of the overarching Rehabilitation Plan goals, objectives and timelines and are working in coordinated alignment to this purpose
• Facilitates the plan through ongoing contact with the Participant, regular progress reports, and support and counselling when required
• Facilitates communication and coordination among members of interdisciplinary team to enhance services, maintain safety and achieve positive outcomes
• Maintains open and timely communication with other health care professionals with special attention to safe transitions of support/interventions
• Performs daily case management and administrative duties as needed, including documentation, report writing, ensuring timelines are met and documentation meets program standards
• Responds to service issues and/or complaints promptly and transparently
• Follows all prescribed privacy and confidentiality protocols
Key Requirements for this role
• A bachelor’s degree in Psychology, Counselling, Rehabilitation, Social Sciences, Health Services, Human Services, or a related field
• Certified Vocational Rehabilitation Professional (CVRP)
• 5 years experience in case management
• Have or working toward health professional designation
• Experience in the direct provision of medical, psycho- social or vocational rehabilitation services including conducting assessments and making recommendations to support a comprehensive plan
• Experience working with persons living with mental or physical health problems creating barriers in life.
• Ability to obtain federal security clearance – Reliability Status.
• Ability to travel when required